Rifa AI $1.1M Infusion Ignites Next-Gen Conversational AI

Rifa AI has raised $1.1 million in funding led by Seaborne Capital.

Founded by Sameer Fulzele and Shubham Khoker in 2023, India, Rifa AI is building a cutting-edge conversational AI platform to improve customer interactions in regulated industries, helping contact centers shift from human-driven to intelligence-driven operations.

The fresh capital will be used to expand operations in North America and improve its conversational AI platform for call centers, focusing on building secure, flexible, and scalable voice solutions for highly regulated industries.

• Rifa AI has handled over 3 million minutes of customer calls in industries like insurance and financial services.
• Its AI voice agents have reduced the need for human agents by up to 70% and resolved up to 60% of customer queries completely on their own.